Refund and Cancellation Policy

Thank you for choosing APEX TECH IT to support your job search journey. We are committed to helping our candidates secure full-time employment opportunities in the USA through our professional services, including resume preparation, technical skill enhancement, profile marketing, and interview preparation.

To maintain transparency and provide a seamless experience, please review our Refund and Cancellation Policy outlined below.

1. Cancellation Policy

We understand that circumstances may change. If you wish to cancel the services you have enrolled in, you may do so within 7 calendar days from the date of enrollment.

• Cancellation requests must be submitted in writing via email .
• If the cancellation request is received within the 7-day window, we will cancel your services and initiate a refund for the unused portion as applicable (see Refund Policy below).

After the 7-day period, cancellation requests will not be accepted, and the refund policy terms will apply.

2. Refund Policy

At APEX TECH IT, we are committed to delivering value through our comprehensive service offerings. If we are unable to help you secure a full-time job within 120 business working days from the date your profile marketing officially begins, you may be eligible for a partial refund.

Key Terms:

• The 120 business days count begins on the official date your profile marketing starts (we will notify you via email on this date).
• If no job placement is secured within this period, you may request a refund of the remaining balance after deducting the value of services already rendered.

Refund Calculations:

Refunds will be processed after deducting the cost of:

• Resume preparation
• Technical skill brush-up sessions
• Profile marketing services conducted up to that point
• Interview preparation sessions (if provided)

The refund amount will be calculated and shared with you for transparency before processing.

3. How to Request a Refund or Cancellation

All requests must be submitted in writing to:
📧 [info@apextech-it.com]

Please include:

• Full Name
• Registered Email ID
• Date of Enrollment
• Reason for Cancellation or Refund Request

Our team will review your request and respond within 5–7 business days.

4. Final Notes

• Refunds will be made via the original mode of payment unless otherwise agreed.
• Please note that processing times may vary based on your bank or payment provider.

If you have any questions or need further clarification, feel free to reach out to us at [info@apextech-it.com or +1(302)-219-0856]. We’re here to help.

Thank you for your understanding and trust in APEX TECH IT.