Shipping and Exchange Policy

At APEX TECH IT, we provide non-tangible, digital professional services including resume preparation, technical upskilling, profile marketing, and interview coaching to candidates seeking full-time employment in the United States. This document outlines our policy on the delivery (“shipping”) of our services and the exchange of service components where applicable.

1. Nature of Our Services

All services offered by APEX TECH IT are digital and delivered remotely. We do not ship or deliver any physical goods. Therefore, traditional shipping terms such as delivery charges, couriers, or returns do not apply.

Services are provided online through:

• Email communications
• Virtual meetings and coaching
• Resume editing platforms
• Online candidate profile distribution
• Messaging and scheduling tools

2. Service Fulfillment (“Shipping”)

How We Deliver Services:

• Upon enrollment and initial payment, we begin your onboarding and resume preparation.
• Services are delivered in phases, depending on the package selected.
• Candidates will receive notifications by email upon the start of each service component.

Estimated Timelines:

• Resume & Profile Services: Within 5–7 business days of enrollment.
• Technical Brush-up Sessions: Scheduled within 10 business days.
• Profile Marketing & Interview Prep: Begin after resume finalization and readiness confirmation.

We aim to provide all services in a timely and transparent manner. Any changes to the delivery schedule will be communicated in advance.

3. Exchange & Service Adjustments

As our services are personalized and non-transferable, exchanges (in the traditional sense) are not applicable. However, we offer flexibility in the following ways:

You may request:

• Revision or correction of resume drafts or profile content within 3 business days of delivery.
• Rescheduling of sessions (technical or interview prep) with at least 24 hours’ notice.
• Service adjustments to accommodate reasonable personal or professional circumstances, subject to approval.

We do not allow transferring your purchased services to another individual.

4. Payment Terms

• Some service components require upfront payment.
• Remaining charges are due only after a job offer is secured, as agreed upon in your onboarding contract.
• All payment stages and deliverables will be clearly outlined in your service agreement.

5. Contact Us

For any questions related to your service delivery, session schedules, or content corrections, please contact us at:

📧 info@apextech-it.com
📞 +1(302)-219-0856

We are here to ensure you receive the best possible experience and support on your career journey.

Final Note

By purchasing our services, you acknowledge that you have read, understood, and agreed to this Shipping and Exchange Policy.